Do you have any Blank Angels with broken wings or did one of them loose an instrument? Did the propeller of your Christmas Pyramid accidently touch a candle?
Don’t worry! We also offer repair works for your precious collectibles.
There are just a few things we would like you to consider:
* Make sure the product has been made by Blank Kunsthandwerk. You will find our logo underneath the product as a brand mark and/or as a sticker. You can further take the original packaging as reference or browse our assortment in our online shops. We have to point out that we will not repair articles of other producers. * Please contact us by mail or phone before sending a broken item. We will then inform you about further actions, repairing possibilities and possible costs. Please appreciate that we can only give you a first cost estimation. Sometimes it is necessary to send us the broken item, in order to find the perfect fixing method.
* Please remember that we are the producer of mainly Christmas decoration and that our craftsmen are very busy in Christmas season. We can therefore only carry out repair works until June of the current year.
* We also want to point out that we do not assume liability for products before they arrived our house. We refuse to assume liability for damages that occurred on delivery.
Please note: we no longer carry out repair works this year for reasons of productivity. We will offer the service again next year.